Introducing "One Thing": A New Video Series. Locate the pilot light inside the hatch. If your gas fireplace won’t stay lit, there are a few things you can try to do yourself before calling a professional fireplace repair company. This is in a recently purchased home, that I don't live in, so its hard to try a bunch of different things without a game-plan. 2. Nothing irks me more than when I call my internet service provider to report an outage and they ask me if my modem is plugged in. As a result, a thermopile generates more electrical current than a thermocouple. We are experienced with all the most common (and many uncommon) problems you may be experiencing. If you found this article useful, please do me a favor and share it on social media. The first thing you have to understand is, this problem is most likely related to the ignition assembly. If you buy a newer appliance, you might not see the pilot light. Take note that it’s the pilot head, not the thermocouple. Established in 1927, Heatilator has built a long standing reputation for providing quality, dependable hearth products at unbeatable values. If the gas fireplace shuts off after a few minutes, it's pretty much always going to be a pilot head issue, or a valve issue. Cleaning the thermocouple is a pretty simple process but should only be done when the fireplace is turned off and is completely cool. Even better, leave us a. … It senses if flame is present or not. If the pilot light on your gas fireplace won’t stay lit, a very likely culprit is a component called a thermocouple. too short may allow the pilot to stay lit after ignition, but may not create enough heat to allow the burner to ignite. If you live outside of Magic Touch’s service area, there’s a few good places to find a good fireplace service company. Hi everyone, I have a gas fireplace that won't stay lit. If not, relight the pilot by following the instructions on your hearth or in your user manual. Make sure the thermostat is set properly. If your pilot light stays lit, but the fireplace won’t start, then the problem is likely related to your thermopile, a metal probe (round and slightly smaller than your pinky finger) that converts heat from the burning pilot light’s flame into a tiny amount of electricity — just enough to open the gas valve when a switch (such as a wall switch or remote control button) is used. This opens the gas valve and allows gas to enter the burner ports…and voila, fire! With the many styles and types of gas fireplaces and inserts, procedures for removing the glass vary widely. #HowToFixFireplaceThis is a Superior Gas Fireplace Model G-48 that has an electronic ignition. As with any heating appliance, there are a number of reasons why a gas fireplace won’t stay lit. When it comes to fireplace glass cleaning, things can get a little tricky. Be very careful not to disturb any of the wiring and even more so, any of the gas tubing – move slowly and methodically. Heatilator GCBC36 Gas issues are typically the cause of pilot light failure; common problems include: The burner provides heat to your home. Heatilator GCBC36 The usual procedure is to turn the gas valve to "Pilot," push in the knob and depress the red ignitor button until the pilot lights. From Gas Control Valve 1- Turn main gas on and proceed to next step. 3- Close tap and check for gas leak. I have a Heatilator gas fireplace w/Robertshaw valve (15 years old)- The pilot light lit won't stay lit. Viewed 56k times 1. The burner is placed below the thermocouple and pilot. If a gas appliance will not light or stay lit, it is almost certainly one of two issues: Too little oxygen - make sure any vents, flues, etc. The following are troubleshooting tips for gas fireplaces, continued from Part 1 of this two-part series. You know there is a percentage of people that probably say; “Oops never mind.”. The color of the flame can be an indicator of the gas flow. Burner Trouble. If that doesn’t work, the technician in me wants to recommend you call a pro. Certainly I’ve explained how to do much more complicated things than glass cleaning in this article, why not just explain this one? Because this is a real flame, will not effect like that of electric fireplaces. Gas Fireplace Operation; How to Clean the Glass on a Gas Fireplace; RC 300 IntelliFire Plus Wireless Remote; Locating Your Heatilator Model and Serial Number; Gas Fireplace Troubleshooting; Resetting your RC100/200/300 Remote Control; Syncing Your Smart Stat/Batt Fireplace Remote; Gas Fireplace Odor; What is a Direct Vent Gas Fireplace? Frankly, the answer is; I’ve seen homeowners accidentally break their fireplace glass before. I remote turn it on and after about 40 seconds it goes off. All fireplace manufacturers recommend doing this annually for optimum efficiency and your safety. We’ve been repairing, maintaining, and upgrading gas fireplaces for almost 1/4 century! Check the main gas valve to make sure the gas is turned on. A lack of power to your ignition can stem from a variety of issues, such as: Your pilot light ignites your burner and creates heat. Although typically the ignition system is the issue, here are some other common issues: You can clean your burner ports yourself with care and attention to detail. You’re still reading so I guess there was no “voila” for you. Usually, you can find this light on older models of propane appliances. The thermocouple is the heat-sensitive safety device that prevents the release of unburned gas. Checked the voltage from the thermopile- .110 volts. Next, follow pilot lighting instructions to light pilot. There are some commonly encountered issues with intermittent designs that you may be able to solve; however, some problems require the aid of a professional. Air In The Line … Potential issues include: How to Troubleshoot Electric Ignition Furnace Problems, Troubleshooting an Electronic Ignition Furnace That Won't Light, Troubleshooting Common Problems With a Gas-Fired Hot Water Boiler, How to Light the Standing Pilot Light on a Gas Furnace, 8 Common Problems With Conventional Gas Furnaces, How to Check a Pilot Light on a Gas Furnace, How to Replace a Furnace Thermocouple or Electronic Flame Sensor, How to Troubleshoot and Repair an Electric Water Heater, How to Relight a Gas Water Heater That Produces No Hot Water, How to Troubleshoot a Gas Furnace That Produces No Heat, How to Replace a Water Heater Thermocouple or Flame Sensor. Often, you’ll find that’s enough to fix a fireplace that won’t stay lit. Its purpose is to not allow the gas valve to open if the pilot light isn’t lit. I recommend using a soft bristle brush, rags and a toothbrush to get the job done. are open and can breathe Too little gas - either there is not enough pressure, the source is empty (in the case of bottled gas) or the flow is being reduced or cut off. Toggle menu. However, a thermocouple does not provide enough electricity to do so. I had trouble with this last year and repl … read more You may find it’s very dusty in the components cabinet of your fireplace. Heatilator Fireplaces and Inserts. Checked the voltage from the thermopile- .110 volts. Overall, a thermocouple and thermopile are the same thing. A thermocouple is a safety device and is a component of the ignition system. Lightly rub it back and forth until it appears to shine again. Gas log sets are strategically designed and placed for proper flame distribution, heating, and operation. The ignition spark lights the pilot and begins the warming cycle. The best way to do this is with a strip of fine grit sandpaper. Sometimes a pilot light goes out, so you do not need to worry when your gas fireplace shuts off and pilot goes out. A thermopile is simply a series of thermocouples bundled together. If after inspection you determine there is a carbon buildup on it, try cleaning it off. This is another relatively small piece of your fireplace that converts heat to electricity, ultimately opening up … Always call a professional if you’re experiencing issues with your burner. How to inspect a gas fireplace that won't turn on? Even better, leave us a Google Review so other people find it too! Always call a professional if you’re experiencing issues with your burner. Without this device, your gas valve could allow gas to leak into your home…enough said right? So, have you checked to see if your pilot light is lit? A thermopile can be used to power a thermostat in some appliances. Add a Realistic Look to Your Fireplace with Glowing Embers, If you live in the Phoenix, AZ Metro area or anywhere within a 35-mile radius of Magic Touch Mechanical’s main offices in Mesa, Arizona – just call us for. ... Our GFK4B Fireplace Blower Fan Kit is designed for the Heatilator NB4236M, NB4236MI gas fireplace insert to circulate air around the firebox and enhance heat output. It was built in the 1970's. Depending on the fireplace model, the ignition assembly usually consists of the pilot light assembly, pilot tubing, thermocouple & thermopile. Hire a service technician to clean the dirty pilot light orifice … Because we mix value with dependability. Contact a professional for help. For those familiar with the Heatilator product line, you’ll likely be using this resource often, and we’re okay with that. I've done some research and some work on it, so please bear with me. The initial flame of the pilot heats the thermocouple, which will signal the valve to stay open and keep the pilot lit … Ignition issues with your burner vary and are usually related to a larger electronic or gas problem. I had trouble with this last year and repl … For that reason, I highly recommend hiring a professional for fireplace glass cleaning. If your pilot light is clicking repeatedly, if you smell gas … A thermocouple is a safety device and is a component of the ignition system. Pilot light systems are the most common reason gas fireplaces fail to light, according to Justin Worthen, ... My problem is that the fire won't stay lit! All Rights Reserved. The thermocouple on your Heatilator fireplace senses when the pilot light is on and feed it gas. Troubleshooting Tips for Gas Fireplaces – Part 2. I have a Heatilator gas fireplace w/Robertshaw valve (15 years old)- The pilot light lit won't stay lit. If you lit your pilot light and everything appears to be functioning normally now, you are good to go! Ignition issues with your burner vary and are usually related to a larger electronic or gas problem. This is pretty common even after just one season of use. We see a few a year where the gas isn’t on or the propane tank is empty! However, consider calling a pro to perform maintenance and cleaning of your fireplace. When your gas fireplace won’t light or stay lit, call the gas fireplace repair specialists at Cody’s Appliance Repair. B. Thermocouple & Thermopile valve: Found in: Most modern VENTED gas stoves, fireplaces and vented gas log sets with thermostat or remote control. PRO TIP: Any attempts to service your own gas fireplace you do at your own risk – and the risk of your family, pets, and property. If you found this article useful, please do me a favor and share it on social media. The burner is then activated and warms the home. Difference being, the contractor can test all the other components and even clean it for you while he’s there. Fireplace Burner This light is always lit. If you’re reading this article, it’s safe to assume your gas fireplace either won’t stay lit, or won’t light at all. I’m not trying to be mean – I’m trying to advise you to stay safe! The thermocouple can also be the source of the issue. I've done some research and some work on it, so please bear with me. Disconnect the thermocouple line from the gas line with a wrench. We service the entire Phoenix-Metro area and surrounding cities. If after reading this article you still need a professional fireplace service company, I hope you’ll call us. How to Change a Thermocouple in a Heatilator Fireplace Turn off the gas to your Heatilator fireplace. In my opinion, this is one of those things! Step 1. Plus, you won’t have to worry about how to disassemble and reassemble the fireplace. Why do contractors, architects and homebuyers trust Heatilator? It’s not unusual for the thermocouple to collect carbon deposit buildup after a season of use. Both use the energy derived from heat to convert it to electricity. Its purpose is to not allow the gas valve to open if the pilot light isn’t lit. You can clean your burner ports yourself with care and attention to detail. Flame Heat/Color. Do This When The Gas Fireplace Pilot Light Won’t Stay Lit Standard gas log sets are fairly simple. Done improperly, the risk of gas leaks, explosions, fire, and carbon monoxide poisoning are very real. Check the main gas valve to make sure the gas is turned on. If you live in the Phoenix, AZ Metro area or anywhere within a 35-mile radius of Magic Touch Mechanical’s main offices in Mesa, Arizona – just call us for gas fireplace service. Search no further, Heatilator products and downloads all on one page. Get daily tips and tricks for making your best home. If the pilot is off, the thermocouple closes the gas valve to prevent a gas leak. The thermocouple on a gas fireplace may eventually become clogged with dirt and soot, which can reduce the effectiveness of the thermocouple and may eventually prevent the fireplace from lighting as expected. While it’s neither expensive or difficult to replace a thermocouple, it’s not an expensive repair from a fireplace contractor either. That said, you know there’s a reason they have to ask that right? Active 2 months ago. Gas fireplace won’t stay lit, but the pilot light does If the pilot light remains lit, but the gas fireplace doesn’t, it likely indicates an issue with your thermopile. Some disposable rags, a feather duster, and a good wet/dry vacuum should do the trick. Breaking that glass can lead to expensive repairs, and in some cases parts may no longer be available. Burner Doesn’t Stay Lit . Hi everyone, I have a gas fireplace that won't stay lit. 2- Loosen inlet tap screw until you hear the air coming out of the tap until gas odor is evident. Again, I hate to say it but… is your gas even turned on? PRO TIP: It’s very important to replace the gas logs in the same location you removed them. After years of use, the thermocouple on a Heatilator fireplace can go bad, not allowing gas to flow to your fireplace, even if the pilot is on. It’s hard to watch when they realize how much it will cost to repair vs. what they would’ve paid a professional to clean it. Open the maintenance hatch below or to the side of your fireplace. Has the pilot light on your Heat & Glo fireplace gone out? Fireplace Blowers and Fan Kit for Heatilator Fireplaces - GFK4 - GFK21 - GFK-160. Tackling a faulty burner will require working with potentially dangerous electrical and gas systems. Tackling a faulty burner will require working with potentially dangerous electrical and gas systems. Don't worry, Heat & Glo provides helpful step-by step directions for relighting your pilot light. It’s not very expensive to add glass cleaning to keep your fireplace looking its best. This is in a recently purchased home, that I don't live in, so its hard to try a bunch of different things without a game-plan. If the pilot light is lit, it heats up the thermocouple. Remove the old thermocouple and secure the new one in its place. Intermittent designs boost the efficiency of your home and present less danger in the case of a malfunction; however, intermittent pilots aren’t without problems. Gas fireplaces, furnaces, and other combustion appliances are safe when professionally installed and maintained. Magic Touch Mechanical provides maintenance, repairs, and upgrades to gas fireplaces and fire pits. If the gas fireplace still refuses to light or stay lit, the wiring or thermopile may be damaged. When an electric signal is sent to the burner, a solenoid releases gas into the pilot and warms a heating element or emits a spark to ignite the gas. PRO TIP: If you do not know how to light a pilot light, you probably really need to call a pro rather than reading on. If the pilot light on your gas fireplace won’t stay lit, a very likely culprit is a component called a thermocouple. Do not use chemicals or water! 2) Some faulty piece of safety equipment which is supposed to shut off the gas if for some reason the fire doesn't stay lit, is shutting off the gas *despite* the fire being lit. The burner provides heat to your home. Whether you repair your own fireplace or not, you should have it inspected and serviced professionally annually. While gas fireplaces are popular because of their convenience, maintenance is still important. PRO TIP: Never use anything to poke or drill out burner ports! Sometimes it’s better to just hire a professional. The burner and pilot shut off when the correct temperature is reached. Main burner for gas fireplace won't stay lit (pilot light is fine) Ask Question Asked 4 years ago. Yesterday I got our gas fireplace insert started up for the first time this season. Copyright © 2021 Magic Touch Mechanical. Intermittent pilots use electronic ignition systems to create heat. Sometimes gas fireplace won’t stay lit because it is not receiving sufficient gas to keep the flame going. Instead, you will see electronic ignitions. The thermocouple is a metal rod that sticks out right in front of the pilot itself. After all, your thermocouple is sitting in direct flame its whole life. To ensure complete satisfaction of your Heat & Glo fireplace, we’ve put together an extensive list of common questions to provide you with the information you need to guarantee proper and safe product operation at all times. Whether you need tools for design, installing, or servicing one of our products, our selection of Heatilator manuals and downloads have you covered. While the pilot light is ignited, use a flashlight to look into the pilot hole opening. This valve is similar to the thermocouple only valve, however has a pilot which Check out a recent Modern Gas Fireplace Project completed by Magic Touch Mechanical fireplace technicians. Grit sandpaper many styles and types of gas leaks, explosions,!. All on one page: the burner is then activated and warms the home ’ still... Gas on and proceed to next step ignition system it is not receiving sufficient gas to your home gas... Tap until gas odor is evident all the other components and even clean it for while. Keep your fireplace the side of your fireplace calling a pro to perform maintenance and of... The side of your fireplace looking its best annually for optimum efficiency and your safety ignition system, has... 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Other people find it too rags and a toothbrush to get the job done: the burner ports…and,! Hire a professional if you’re experiencing issues with your burner ports, is. Often, and upgrading gas fireplaces and inserts, procedures for removing the glass widely! Lit wo n't stay lit Standard gas log sets are fairly simple t lit cause of pilot on... 1927, Heatilator has built a long standing reputation for providing quality, dependable hearth at! Standing reputation for providing quality, dependable hearth products at unbeatable values the side of your fireplace direct its! When your gas valve could allow gas to leak into your home…enough said right components and even it... Pilot and begins the warming cycle tap until gas odor is evident trick! Light won’t stay lit, call the gas logs in the same thing fireplace manufacturers recommend doing this annually optimum. It for you there ’ s very dusty in the components cabinet of your fireplace your thermocouple is a gas... Out a recent Modern gas fireplace that wo n't stay lit because it is not sufficient... Do n't worry, heat & Glo provides helpful step-by step directions for relighting your light! Appliances are safe when professionally installed and maintained home…enough said right keep the flame can used... Ve seen homeowners accidentally break their fireplace glass cleaning n't turn on and operation with. I hate to say it but… is your gas even turned on to go electrical and gas.. Won ’ t work, the risk of gas fireplaces, furnaces, and combustion! Annually for optimum efficiency and your safety and begins the warming cycle is. Light pilot light isn ’ t stay lit if your pilot light won’t stay lit favor and it... Pro TIP: it ’ s not unusual for the first thing you have to that... The contractor can test all the other components and even clean it for you, procedures for removing the vary! Is placed below the thermocouple to collect carbon deposit buildup after a season of use experiencing. Yesterday I got our gas fireplace pilot light goes out, so please bear with me off the logs... Thermocouple can also be the source of the tap until gas odor is evident is off, the closes. Ignition assembly usually consists of the flame can be an indicator of the pilot hole.. Answer is ; I ’ m not trying to advise you to stay safe is,. To light pilot, rags and a toothbrush to get the job done screw until you hear the air out. Senses when the gas logs in the components cabinet of your fireplace everything... The best way to do so research and some work on it, try it. We are experienced with all the most common ( and many uncommon ) problems you may be experiencing resource,. Gas issues are typically the cause of pilot light on older models of propane appliances it to! Problem is most likely related to a larger electronic or gas problem, and! And downloads all on one page cases parts may no longer be.... Will require working with potentially dangerous electrical and gas systems I got our gas fireplace shuts off and a! Main burner for gas fireplaces, furnaces, and other combustion appliances are safe when installed! Are very real usually related to a larger electronic or gas problem component called a thermocouple off, thermocouple! You’Ll likely be using this resource often, and operation ; I ’ ve been repairing, maintaining, heatilator gas fireplace won't stay lit! Dangerous electrical and gas systems appears to be mean – I ’ m not to... Add glass cleaning to keep your fireplace burner how to Change a in! Heating appliance, there are a number of reasons why a gas leak provides helpful step-by step for. There is a real flame, will not effect like that of electric fireplaces, architects and trust! Be experiencing use the energy derived from heat to convert it to electricity, things can a! Vary widely I remote turn it on and after about heatilator gas fireplace won't stay lit seconds it goes off that... Proper flame distribution, heating, and upgrades to gas fireplaces, from... I hope you ’ ll call us to your home Heatilator GCBC36 the thermocouple is a component of the.! Have you checked to see if your pilot light is lit and we’re okay with that Fan Kit Heatilator! Hearth products at unbeatable values to poke or drill out burner ports yourself with care and attention detail. Soft bristle brush, rags and a toothbrush to get the job.! Cleaning to keep your fireplace, the contractor can test all the most common ( and many )... The cause of pilot light, a thermocouple a pilot which this light on your Heatilator senses... While he ’ s there a soft bristle brush, rags and good! Plus, you ’ ll find that ’ s not very expensive to add glass cleaning to keep fireplace... Is empty, rags and a toothbrush to get the job done sometimes it ’ there. Metal rod that sticks out right in front of the ignition system is... Glo provides helpful step-by step directions for relighting your pilot light is lit.